Director of Benefits Ecosystem Partnerships

Job Summary: 

eMed is seeking a Director of Benefits Ecosystem Partnerships to expand our reach across

the employee wellness and benefits landscape. This role is not about direct sales — it is about

building the ecosystem of PBMs, brokers, and navigation platforms that bring eMed’s

Population Health solution to employers at scale.
 

The ideal candidate is a partnership strategist and operator who understands the employer

benefits value chain, the integration requirements of PBMs and navigation platforms, and the

operational realities of implementing new solutions within the benefits ecosystem. You will be

responsible for surveying potential partners, negotiating agreements, and overseeing

integration processes, while coordinating across eMed’s sales team, leadership, and

integration engineers.
 

Key Responsibilities:
 

Ecosystem Strategy & Partner Identification

● Map and prioritize the benefits ecosystem (PBMs, brokers, navigation, captives) for

eMed’s distribution.

● Identify high-leverage partnerships that accelerate access to employer populations.

● Build business cases for leadership on which partnerships to pursue.

Partnership Development & Agreements

● Lead discussions with potential partners from initial interest through contracting.

● Negotiate agreements that ensure commercial viability, operational feasibility, and

long-term alignment.

● Collaborate with finance and legal to finalize terms.

Integration Oversight & Operational Coordination

● Oversee the complex integration process for each partner, including eligibility feeds,

claims/Rx data, SSO, reporting dashboards, and member engagement flows.

● Act as the bridge between partner IT/ops teams and eMed’s integration engineers —

ensuring clarity of scope, timelines, and deliverables.

● Track and communicate integration milestones, risks, and dependencies to

stakeholders.
● Ensure partner go-lives happen on schedule, with minimal friction for employers.

Cross-Functional Leadership

● Partner with Sales to align on partner enablement and downstream employer adoption.

● Provide leadership with regular updates on the partner ecosystem, pipeline, and

performance.

● Ensure that integration, product, and ops teams have the partner requirements they

need to execute effectively.

Ongoing Partner Management

● Maintain strong relationships with PBM, broker, and navigation partners.

● Conduct joint business reviews and identify expansion opportunities.

● Provide feedback to product and leadership on evolving ecosystem needs.

Qualifications:

○ 7–10+ years in healthcare benefits, PBMs, health plans, or digital health

partnerships.

○ Proven experience building or managing channel/ecosystem partnerships in the

employer wellness/benefits space.

○ Familiarity with healthcare data integrations (eligibility, claims, EDI, APIs,

reporting systems).

○ Deep understanding of the employer benefits ecosystem and how PBMs,

brokers, and navigation platforms interact.

○ Strong program management skills — able to oversee multiple complex

integrations without direct execution.

○ Skilled negotiator with the ability to balance strategic value with operational

feasibility.

○ Strong relationship management and executive communication abilities.

○ Cross-functional operator — able to align sales, product, IT, and leadership.

○ Bachelor’s degree required; advanced degree (MBA, MHA, MPH) a plus.

Ideal Candidate Background

● Former PBM partnership manager, broker consultant relations lead, or digital

health partnerships director with hands-on ecosystem experience.

● Operated in a growth-stage healthcare technology or digital health company, where

process-building and execution were equally important.

● Comfortable navigating both business development and technical integration oversight.