Director of Product

Location: Onsite — Miami, FL

Department: Product, Design & Delivery

Reports to: Head of Product

About the Role

We're hiring a Director of Product to lead product strategy and execution across our global platform. You'll own multiple product areas, manage product managers, and be a strategic partner to the Head of Product and executive team. This is a hands-on leadership role; you'll set the direction and be responsible for contributing to IC-level work as needed to ensure successful delivery.

What Makes This Role Unique

• Six programs, two geographies, one platform. All sharing core infrastructure with different formularies, fulfillment partners, eligibility rules, economics and regulatory frameworks. Every product decision has a cross-program blast radius.
• Clinical stakes are high. Product decisions affect patient safety, not just conversion metrics.
• Complex partner ecosystem. We partner with a network of third party vendors to manage labs, clinical services and pharmacy fulfillment, each with their own integration constraints and opacity challenges. 
• Small team, big scope. We operate in a startup environment and you’ll need to be resourceful to achieve success.
• Opportunity to build a team. We are expanding our product team with this role being a foundational hire.

What You’ll Do

Set Product Strategy & Drive Alignment

• Own the product vision and roadmap for the global platform, translating company strategy into concrete product outcomes
• Make hard prioritization calls when programs compete for shared resources, and own the sequencing of work that touches shared infrastructure and multiple teams
• Identify strategic bets that create leverage across the platform
• Ensure clinical safety, regulatory compliance, and healthcare privacy are design constraints from the start
• Proactively surface risks, dependencies, and misalignments before they become blockers

Lead and Develop Product Managers

• Manage, coach, and raise the bar for PMs on your team
• Set clear expectations for discovery rigor, requirements quality, and stakeholder communication
• Create an environment where PMs can do their best work without excessive process

Be a Strategic Partner to Leadership

• Serve as a trusted thought partner to the Head of Product and executive team
• Bring a point of view on where the product should go
• Translate complex product and technical tradeoffs into language that executives and commercial partners can act on

What Success Looks Like

• Cross-program impact of product decisions is understood and managed
• PMs are producing sharper work through better discovery, clearer requirements, stronger prioritization rationale
• Leadership hears about risks and strategic opportunities from you before they surface elsewhere
• Clinical and commercial stakeholders trust the product team to make sound tradeoffs without escalation
• The team you're building has a clear identity, shared standards, and momentum

What You Bring

Required

• 10+ years in product management, with 3+ years in a leadership role managing PMs
• Meaningful experience in healthcare, digital health, pharmacy, PBM, or diagnostics
• Track record of shipping products in regulated environments where patient or member outcomes matter
• Demonstrated ability to operate in small, fast-moving organizations
• Strong strategic thinking paired with willingness to get into the details
• Excellent communication; you can run a board-level product review and a sprint planning session in the same week
• Bachelor's degree required or equivalent experience; MBA or advanced degree preferred

What You Bring

Required

• 10+ years in product management, with 3+ years in a leadership role managing PMs
• Meaningful experience in healthcare, digital health, pharmacy, PBM, or diagnostics
• Track record of shipping products in regulated environments where patient or member outcomes matter
• Demonstrated ability to operate in small, fast-moving organizations
• Strong strategic thinking paired with willingness to get into the details
• Excellent communication — you can run a board-level product review and a sprint planning session in the same week
• Bachelor's degree required; MBA or advanced degree preferred

Preferred

• Experience with GLP-1, weight management, chronic disease management, or telehealth
• Familiarity with PBM workflows, pharmacy fulfillment, or employer health benefits
• Experience managing products that serve both D2C and B2B customers simultaneously
• Technical fluency with modern health tech stacks (FHIR, EMR integrations, clinical data pipelines)

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k with Company Match)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long Term Disability
• Training & Development
• Catered breakfast and lunch daily, snacks
• Wellness Resources