Corporate Trainer
Miami, FL
Full Time
Mid Level
Location: eMed HQ, Miami, FL 33132
Department: Customer Experience
Reports to: Manager of Corporate Training
About eMed
eMed is a pioneering healthcare technology platform company revolutionizing at-home and virtual diagnostics with its innovative 24/7 “Test to Treat” solutions and AI-based technologies. Our primary mission is to provide large employers, state/federal governments, unions, and payers with unique healthcare solutions aimed at reducing obesity, improving employee health, and lowering company healthcare costs. Our integrated GLP-1 medication weight management program utilizes state-of-the-art at-home blood collection kits and connected clinical telehealth services to screen, onboard, and manage qualified candidates, ensuring medication adherence and effective management of side effects through continuous telehealth support.
Position Summary
eMed seeks a Junior-Level Corporate Trainer to contribute to our expanding training and development programs. This on-site position at our Downtown Miami office is suitable for a motivated professional with 1-3 years of training experience keen to excel in a dynamic telehealth setting.
We seek an engaging, charismatic, and adaptable candidate with strong communication and public speaking skills to facilitate effective and enjoyable learning experiences. The ideal candidate will have a patient and empathetic approach to supporting employees with varying skill levels and a self-motivated and proactive mindset to improve training materials and methods continually.
As a member of our Corporate Training team, you will collaborate closely with leadership, clinical teams, and employees to deliver engaging and effective training programs that support our 24/7 operations. This role will facilitate training sessions, develop learning materials, and assess training effectiveness, ensuring our employees have the necessary knowledge and skills.
Department: Customer Experience
Reports to: Manager of Corporate Training
About eMed
eMed is a pioneering healthcare technology platform company revolutionizing at-home and virtual diagnostics with its innovative 24/7 “Test to Treat” solutions and AI-based technologies. Our primary mission is to provide large employers, state/federal governments, unions, and payers with unique healthcare solutions aimed at reducing obesity, improving employee health, and lowering company healthcare costs. Our integrated GLP-1 medication weight management program utilizes state-of-the-art at-home blood collection kits and connected clinical telehealth services to screen, onboard, and manage qualified candidates, ensuring medication adherence and effective management of side effects through continuous telehealth support.
Position Summary
eMed seeks a Junior-Level Corporate Trainer to contribute to our expanding training and development programs. This on-site position at our Downtown Miami office is suitable for a motivated professional with 1-3 years of training experience keen to excel in a dynamic telehealth setting.
We seek an engaging, charismatic, and adaptable candidate with strong communication and public speaking skills to facilitate effective and enjoyable learning experiences. The ideal candidate will have a patient and empathetic approach to supporting employees with varying skill levels and a self-motivated and proactive mindset to improve training materials and methods continually.
As a member of our Corporate Training team, you will collaborate closely with leadership, clinical teams, and employees to deliver engaging and effective training programs that support our 24/7 operations. This role will facilitate training sessions, develop learning materials, and assess training effectiveness, ensuring our employees have the necessary knowledge and skills.
Key Responsibilities
- Facilitate engaging and interactive training sessions (both in-person and virtual), ensuring employees remain engaged and retain key concepts.
- Collaborate with management, clinical teams, and department leads to assess training needs and align training programs with business goals.
- Develop and maintain learner-centered training materials, including:
- Training manuals
- Tip sheets
- Quick reference guides
- Job aids
- E-learning modules
- Presentations
- Video content and simulations
- Interactive learning activities
- Use strong storytelling and public speaking skills to make training compelling and relatable for employees.
- Assist in LMS administration, including uploading courses, tracking participation, and generating training effectiveness reports.
- Monitor employee performance and provide constructive feedback, coaching, and training adjustments to improve outcomes.
- Ensure all training content complies with industry regulations and company policies while maintaining an engaging and easy-to-understand format.
- Stay updated on corporate training methodologies, telehealth industry trends, and adult learning principles to bring new, innovative approaches to the team.
- Support new hire onboarding programs, refresher courses, and professional development initiatives.
- Adapt training schedules and content to support our 24/7 operations, including occasional evening or weekend training sessions.
Required Qualifications & Skills
- 1-3 years of experience in corporate training, learning & development, or instructional design.
- Engaging and charismatic presentation skills with the ability to capture and maintain trainees’ attention.
- Strong communication, public speaking, and interpersonal skills to connect with employees across different roles and experience levels.
- Adaptability and flexibility to adjust training methods based on the audience and changing business needs.
- Patience and empathy to support learners at different levels and foster a positive learning environment.
- Detail-oriented and highly organized, ensuring training materials are structured and current.
- Proficiency in e-learning tools such as Captivate and Articulate.
- Experience with Learning Management Systems (LMS) is a plus.
- Previous experience conducting software training is a plus.
- Strong problem-solving and critical-thinking skills can analyze training effectiveness and adjust accordingly.
- Previous experience in telehealth, healthcare, or customer service training is preferred but not required.
- A sense of humor and the ability to keep training sessions engaging are a plus.
- Training certification (e.g., CPLP, ATD, or equivalent) is a plus.
Work Environment
- Reports to the Manager of Corporate Training.
- Works collaboratively with cross-functional teams but must be comfortable working independently.
- Flexible scheduling may be required to support a 24/7 operation (occasional evening/weekend sessions).
- Must be comfortable handling unexpected questions, technical issues, or training challenges with a calm and solution-oriented approach.
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